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I've purchased a couple of items through flashgear and it is now my go to for all things off camera flash! Products are fantastic(I have the AD300 and a couple of modifiers that I purchased) but the customer service is above and beyond! Tim is amazing! I have sent him countless messages on Facebook messenger asking about what products would best serve what I want and asking about a problem I was having with my light(I even asked him how to collapse a parabox bc I didn't want to break it). Tim has always responded really quickly and has been very patient walking me through some different things! You won't find customer service like this anywhere! I will only purchase through Flashgear in the future!
I bought 3 - Godox TT600 speedlights and a X1T for Nikon on Feb 4 2018 and after more than 2 years and some 20,000 or so flashes... they are still going strong with not one glitch.. Shipping was quick and his after the sell customer support is A+++
I met Tim through a Facebook group where he took the time to gather a ton of material to learn how to shoot with OFC. He was able to talk to me about my needs for my studio and establish a game plan on what products fit my need. I ordered my kit and an extra softbox. It was delivered in two days flat! Amazing experience, great company, good price. Worth every penny!
Mr. Payne helped me out with the repair of my AD200. He shipped what I needed expeditiously and was very thoughtful, sincere and polite. Thank you!
Tim offers the best customer service out there! He is beyond helpful. I had some lights that needed repair and he made it happen. I'm very appreciative!
Not much to say..Great everything from Tim. Cant go wrong with going through Tim!
Flashgear.net is a one stop shop for all your flash gear needs! Tim as been more than helpful in guiding me to buy the correct equipment that bests suits my style and what I am trying to accomplish. Whether it's in the studio or on location, Tim has what you need. Customer service and the products offered are all top notch!
I bought two of these flashes eight or nine months ago and am very pleased with them. I recently downsized to a Sony a6000 which is smaller than my Nikon D7100 was and, although I still use my YN 568EXs with the Godox X1R, they are much too big to use on the smaller camera when on camera flash is needed. The TT 350s are the perfect size for on camera use when necessary. Their built in receivers also makes them perfect for OCF. I am very pleased with both them and the X1Rs.
My photography is better not just because of the gear, but Tim's invaluable guidance. Very appreciated, thank you...
No matter what your level of experience is. No matter how large or small the purchase.
Tim will always be there to support you and answer your questions. He's not in it just for the sale. He truly wants you to get the best results. He is not going to automatically steer you to the most expensive item but will work with you to find out what you need more than what you think you want. You honestly will not get better service out there either online or locally. I recommend getting all of your lighting equipment through Tim!